Help & Support Center

Find answers to common questions or get in touch with our support team

Browse Help Topics

Explore deposit rules, payment deadlines, and detailed fee structures.

Understand the bidding process, proxy bids, and how to win an auction.

Need help? Reach out to our customer service team via email or live chat.

Read the site's terms of service, privacy policy, and guarantee information.

How do I place a bid?

What payment methods are accepted?

How long does the auction process typically take?

Is there a fee to register or bid?

What happens if I win an auction?

Can I physically inspect the car before bidding?

How is the final price calculated?

Our support team is just an email away and ready to answer your questions